Lost money
to a scam
?

We’ve recovered over £50 million
for fraud victims in the UK

FCA Regulated
UK’s best-rated
£50m recovered
4,000+ customers

Rated Excellent
on Trustpilot.

We’ve helped over 4,000+ fraud victims already!

As seen on

How it works

We’re here to help you along the way! Learn more about how it works.

You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself

The investigation

Our Fraud Investigators will assess your case to see if we can help.

The bank

Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

FOS

If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.

Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.

Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.

So we built Refundee.

About us

Refundee in the News

PEOPLE TRUST US

1000’s of people choose us to manage their claim

Here’s why:

Fair fees

If we’re successful we charge 15% plus VAT on the money you get back. We only charge if your case succeeds. More on fees.

£50m recovered

We’re proud to have recovered over £50 million for fraud victims. We could help you with your claim.

FCA registered

We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.

Types of scams

Read the latest

Check out the latest information about fraud, scams and how to protect yourself on our blog.

We are a Claims Management Company regulated by the FCA