Alpha Financial Holdings / Faisa Ali Investment scheme

Refundee may be able to help people who invested in this scheme to recover their money from their bank. We have been contacted by a number of people, and have started to work with them to recover their money. We believe that the chances of recovering the money are reasonable. We only charge you if we’re successful (no-win, no-fee), and we specialise in UK fraud regulation.

Refundee’s understanding of what happened:

Refundee has been told that Faisa Ali was collecting investment deposits from investors with the expectation that these deposits would be used in her cryptocurrency trading scheme. Refundee has been sent evidence which suggests that the deposits were being used to repay old investors, rather than being used as investors were led to believe.

In many cases, however, people who have reported the situation to the banks may have been wrongfully denied a refund or have been dismissed. We believe that we may be able to help investors to recover their money.

Who can Refundee help?

We believe that we are able to help investors in Alpha Financial in the following circumstances: 

• You’ve lost more than £2,000
  and

• You sent the money after 31st January 2019
  and

• A UK bank account was involved

How can Refundee help? 

Firstly, it’s the right thing to acknowledge that you can do this process yourself. Of course, doing it yourself can avoid having to incur a fee. 

If you decided you would like our help, then you can Start Your Claim on our website. We will then investigate your case, let you know whether we can help, put together your case, and manage the process from beginning to end. Our fees are fair, industry lowest, and simple. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here. 

We manage each case individually, however, the more investors who get in touch with us the better. We can build detailed knowledge of what happened, and use that across everyone’s case to improve the chances of success for everyone. That way, everyone benefits.

How would the process work? 

Using Refundee, we manage everything for you. We manage your case from the beginning to the end; from working with your bank through to the Financial Ombudsman Service.

The outcome timeframes can range from a few weeks to a couple of years, but we can give you a better idea when we understand your circumstances. 

Who are Refundee? 

Refundee are fraud refund specialists, and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when victims have been told by their banks that they’re not able to get a refund. 

Here are the technical bits: 

1. Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096. 

2. Registered with the Information Commissioner's Office; registration number: A8986071. 

3. Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

4. Registered as a company in England & Wales; number: 12855931.

We are co-founded by Stuart McFadden and William Ayles 

[When you are filling in ‘Start your claim’ select Investment (not ‘Crypto’) if you invested in this scheme]